AFTER SALES
Genso Regular Services
Two - Five year free service will be provided to maintain the optimum system functionality based on remote monitoring data.
After the first Two - Five years, maintenance charges will be based on labor and transport cost.
Genso has earned the faith of our valued customers through the after sales service provided. They have been highly satisfied of the after sales service they received and they have not forgotten to mention it through the feedbacks.
Troubleshooting
Online Remote Monitoring Facility
We provide you with a flexible internet monitoring solution which is suitable for residential, commercial rooftop systems and PV power plants. System monitoring device is user-friendly and reliable.
It can archive all-weather data and automatically transmit data to our global PV monitoring web-server via internet. Our customers can login monitoring website or use smart phone Apps to check power plant information and performance.
Genso Remote Monitoring team is continuously observing each system island wide on behalf of our customers and immediate attention will be given within 48 Hours.
Real-time Energy Data Upload Through WiFi
Terms & Conditions
Faults or damages due to operations against Genso’s instructions, installation and maintenance requirement.
Disassembly, repair or modification by non Genso authorized person.
Faults or damages due to unpredictability factors, man-made factors, or force majeure.
Product modified, design changed or parts replaced not approved by Genso.
Faults or damages caused by other reasons not related to product quality problem.